Shipping Policy

FluffyHeart provides free shipping over $59. We will directly ship the items from the Art Studio of China. Please double check your delivery address when you place an order as the FluffyHeart team is not able to change the address after products are shipped. After you purchase on the official FluffyHeart website, our team will email you the tracking number once the product is shipped. Please frequently check your email, and feel free to contact service@myfluffyheart.com for further questions.

We now offer international shipping to the below countries/regions. Please check the following table before you place an order to determine if your country/region is listed.

North America

United States

Language: English

Shipping to: Alabama , Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Florida, Georgia, Idaho, Illinois, Indiana, Lowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Marshall Islands, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire , New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio , Oklahoma , Oregon , Palau, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Alaska

Note: for the U.S. shoppers, please be advised that we do not offer international shipping to the following areas: American Samoa, Guam, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific and Hawaii

Canada

Language: English

Shipping to: Alberta, British Columbia, Manitoba, Northwest Territories, New Brunswick, Newfoundland& Labrador, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon

Asia Pacific 

Australia

Language: English

Shipping to: Australia, New Zealand

Asia

Language: English

Shipping to: Singapore, Malaysia, Taiwan(China), Hong Kong(China), New Zealand

Europe

France

Language: French

Shipping to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Luxembourg, Latvia, Lithuania, Italy, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Spain

Note: Santa Cruz de Tenerife is not included

Germany

Language: German

Shipping to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Luxembourg, Latvia, Lithuania, Italy, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Spain

Note: Santa Cruz de Tenerife is not included

United Kingdom

Language: English

Shipping to: The United Kingdom, Ireland

Spain

Language: Spanish

Shipping to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Luxembourg, Latvia, Lithuania, Italy, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Spain

Note: Santa Cruz de Tenerife is not included

Other European Areas

Language: English

Shipping to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Luxembourg, Latvia, Lithuania, Italy, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Spain

Note: Santa Cruz de Tenerife is not included